Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 1, 2026

Home Electronics And Lighting Control Products LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out contact or quote request forms
• Communicate with us via phone, email, or other channels
• Subscribe to our communications
• Request our services

This information may include:

• Name (first and last)
• Email address
• Phone number
• Property address
• Project details and requirements
• Budget and timeline preferences

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information:

• Device information (browser type, operating system, device type)
• Log data (IP address, access times, pages viewed, referring URL)
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes:

• Service Delivery: To respond to inquiries, provide quotes, and deliver our installation and integration services
• Communication: To communicate with you about your project, appointments, and services
• Customer Support: To provide technical support and maintenance services
• Marketing: To send promotional materials (with your consent) about our services
• Website Improvement: To analyze website usage and improve our online presence
• Legal Compliance: To comply with applicable laws and regulations

3. Who Has Access to Your Data

3.1 Internal Access

Access to your personal information is limited to employees and contractors who need it to perform their job duties. We implement appropriate access controls and security measures to protect your data.

3.2 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business:

• Form Processing: FormSubmit.co for secure form submission handling
• Email Services: For communication with clients
• Payment Processors: For processing payments (if applicable)
• Equipment Suppliers: For product orders and warranty registration

These providers are contractually obligated to protect your information and use it only for the specified purposes.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights and safety.

4. Third-Party Links and Services

Our website may contain links to third-party websites or services, including:

• Google Maps (for location display)
• Equipment manufacturer websites
• Industry-related resources

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and support
• Maintain warranty and service records
• Comply with legal obligations
• Resolve disputes and enforce agreements

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Request your data in a portable format
• Opt-Out: Opt out of marketing communications at any time
• Cookies: Manage cookie preferences through our consent tool

7.1 How to Exercise Your Rights

To exercise your rights, please contact us at:

Email: info@lumosmartcontrols.org
Phone: +1 708-486-9455
Address: 2059 Trade Center Way, Naples, FL 34109

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These include:

• Right to know what personal information is collected
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

We do not sell personal information as that term is defined under the CCPA.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Home Electronics And Lighting Control Products LLC
2059 Trade Center Way
Naples, FL 34109
Phone: +1 708-486-9455
Email: info@lumosmartcontrols.org

Last Updated: January 2026